Credit glossary

Credit repair organization

Definition

A company that charges to improve your credit record, regulated by the federal Credit Repair Organizations Act.

Under the Credit Repair Organizations Act, these companies can't charge you before the promised services are fully performed, must give you a written contract, and must let you cancel within 3 business days. The law also bars them from making, or advising you to make, untrue or misleading statements to a bureau about your credit. Most of what they do is send disputes you could send yourself for free.

No company can legally remove accurate, timely negative information. Warning signs include a demand for payment up front, advice not to contact the bureaus yourself, or suggestions to dispute everything, claim identity theft that didn't happen, or use a CPN. The FTC's guidance says you can do what these companies do on your own, at no cost.

Guides that go deeper

Sources

  1. 15 U.S.C. 1679b: Prohibited practices, Legal Information Institute, Cornell Law School
  2. 15 U.S.C. 1679d: Credit repair organizations contracts, Legal Information Institute, Cornell Law School
  3. 15 U.S.C. 1679e: Right to cancel contract, Legal Information Institute, Cornell Law School
  4. Fixing Your Credit FAQs, Federal Trade Commission

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